Zendesk gets expensive fast — $55 to $115 per agent per month adds up. NDesk gives your entire team unlimited access with AI built in, starting completely free.
Built from the ground up with modern technology and AI at its core
Zendesk charges $55–$115 per agent per month. NDesk costs $19.99/mo flat for your whole team — add 50 agents without spending a cent more.
Zendesk charges extra for AI add-ons. NDesk includes AI-powered ticket categorization, smart routing, and suggested responses on every plan.
No consultants needed. NDesk is ready to use in minutes — not weeks. Import your Zendesk data and start resolving tickets immediately.
Manage multiple brands, clients, or departments from a single dashboard. Zendesk charges extra for multi-brand — NDesk includes it.
Track resolution times, agent performance, and customer satisfaction with built-in analytics. No add-on subscriptions required.
Role-based access, audit logs, and secure data handling — all included. Get enterprise-grade features without the enterprise price tag.
See the difference side by side
Yes. NDesk offers a genuinely free plan with unlimited users and unlimited tickets. There are no trial periods or hidden limitations. When you need advanced features like AI automation and priority support, the Pro plan is just $19.99/month — flat, not per agent.
Migration takes about 5 minutes. Export your data from Zendesk, then use our guided import wizard to bring over tickets, contacts, and configurations. We also offer free migration assistance for Pro users.
NDesk supports WhatsApp, email, and web-based ticketing out of the box. Our API allows custom integrations, and we are continuously adding new third-party connectors.
Absolutely. NDesk's multi-tenant architecture supports large teams with role-based access, custom SLAs, and AI-powered automation. Our Pro Enterprise plan at $49.99/month covers even the most demanding support operations.
Two words: no per-agent pricing. A 10-person team on Zendesk pays $550–$1,150/month. On NDesk, that same team pays $0 on the free plan or $19.99/month on Pro. You get AI features Zendesk charges extra for — included at no additional cost.
Join thousands of teams who switched from Zendesk to NDesk. Start free today — no credit card, no contracts, no per-agent fees.
No credit card required. Free plan available forever.