Start free and scale as you grow. No hidden fees, no surprises.
Basic ticket management with unlimited users and tickets
Full-featured helpdesk for individual professionals
$16.99/mo billed yearly (15% off)
Total: $203.90/year
Full-featured helpdesk for teams with 25 agents
$31.99/mo billed yearly (20% off)
Total: $383.90/year
Tailored solutions for enterprise needs
See what's included in each plan
| Feature | Free | Pro | Pro Enterprise | Custom |
|---|---|---|---|---|
| Users | Unlimited | Up to 1 | Unlimited | Unlimited |
| Agents | 1 | 1 | 25 | Unlimited |
| Tickets | Unlimited | Unlimited | Unlimited | Unlimited |
| AI-powered suggestions | — | — | ||
| Custom fields | — | |||
| Templates | — | — | ||
| Automations | — | — | ||
| SLA policies | — | |||
| Agent groups | ||||
| Custom reports | — | |||
| API access | — | — | ||
| Online booking system | — | — | — | — |
| Dedicated support | — | — | ||
| White-label options | — | — | — |
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately.
You'll need to upgrade to add more agents. We'll notify you before you reach your limit.
Yes, Pro plan comes with a 7-day free trial. No credit card required to start.
Pay annually and save up to 20%. Yearly billing is calculated automatically based on your plan pricing.