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Updates 18/03/2026
Update implemented - 18/03/2026
1 min readMar 18, 2026
#Update
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Submit bugs on Ndesk
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1 min readFeb 21, 2026
Features
NDesk AI: The Intelligent Helpdesk That Understands Your Entire Business
Discover how NDesk AI transforms customer support with automation, smart ticketing, AI responses, and real-time analytics for faster resolutions. Alternative (more conversion-focused): Explore NDesk AI, an intelligent helpdesk platform that automates support workflows, improves response times, and enhances customer experience.
3 min readFeb 23, 2026
How to
How to create a ticket template
Learn how to create a ticket template in NDesk using More → Settings → Templates. Set default fields, paste a structured template, and standardize tickets for faster support.
1 min readFeb 22, 2026
#Tickets
How to
How to create a ticket on NDesk
Learn how to create a ticket in NDesk in under 2 minutes. Follow our step-by-step guide, add the right details, attach files, set priority, and track progress.
1 min readFeb 22, 2026
#Tickets
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Known bugs
Known bugs
1 min readFeb 21, 2026