Streamline your support operations with intelligent ticket routing, automated responses, and real-time analytics. Resolve issues faster and keep customers happy.
Get your own helpdesk at yourcompany.ndesk.site
Powerful features to manage your customer support efficiently
Get intelligent reply suggestions and automatic ticket categorization powered by advanced AI.
Create powerful automations to route tickets, send notifications, and update statuses automatically.
Track agent performance, resolution times, and ticket volume with detailed reports and dashboards.
Organize agents into groups, assign tickets intelligently, and collaborate on complex issues.
Manage tickets from email, web forms, and API integrations in one unified inbox.
Provide customers with a self-service portal to create and track their support tickets.
Three simple steps to launch your helpdesk
Pick a unique name for your helpdesk like acme.ndesk.site
Invite agents and configure your support workflows
Begin receiving and resolving customer tickets right away
99.9%
Uptime
<1min
Avg. First Response
95%
Customer Satisfaction
24/7
Support Available
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