How to create a ticket on NDesk
Learn how to create a ticket in NDesk in under 2 minutes. Follow our step-by-step guide, add the right details, attach files, set priority, and track progress.
Introduction
If you need help from a team (IT, Support, Billing, Sales, Operations), the fastest way to get it handled is to create a ticket. In NDesk, tickets keep everything structured: your request, screenshots, history, updates, and resolution—without losing anything in chat or email.
This guide shows exactly how to create a ticket in NDesk, what to write, what to attach, and how to track it until it’s resolved.
Step-by-Step: How to Create a Ticket
Step 1 — Log into NDesk
- Open your NDesk portal.
- Sign in with your email and password
Step 2 — Click “New Ticket” (or “Create Ticket”)
- From your dashboard, click All Tickets or Dashboard on the Sidebar
- Click on New Ticket
We also have template ticket feature that you may able to create your own template of a ticket so that you dont need to refill everything each time.
>How to create a ticket template
>How to create custom fields of tickets
>How to create custom category
>How to create group
>How to duplicate tickets
>How to delete ticket